Your Phone System – 3CX

Choosing a phone system for your business requires careful consideration. You want it to serve your business well, now and into the future. Telephony has evolved to encompass Unified Communications requiring a communication system to include advanced features such as call handling, conference calling, voicemail and more. Your telephone system must be able to scale with your business’ growth, without breaking the bank in the process.


3CX is an open-platform, VoIP phone system that works with popular IP Phones and SIP trunks. Simple, affordable and flexible, 3CX eliminates the cost and management headaches of outdated, traditional phone systems or the limitations of shared cloud PBXs.

Slash your Telco Costs with IP Telephony

IP Telephony (internet protocol telephony) can easily transform your telecom network into a unified communications system. Not only will your organization be able to deliver better customer service, you can do so by saving greatly on costs.

3CX is an open-platform, IP Telephony system that works with popular IP Phones and SIP trunks, whether on-premise or in the cloud. With 3CX, your telco phone bill will be slashed, and so will the cost of buying, expanding and maintaining your VoIP phone system. If you decide to host in the cloud you can self-host and pay a low monthly per PBX fee rather than an expensive per extension price per month.

Reduce your Phone Bill by 80%

Remote workers or employees on the go can make telephone calls free of charge with the 3CX softphone and mobile application. Easily connect the telephone systems of remote offices, improve communication, and make interoffice phone calls free. With international DIDs and IP Telephony you can allow customers to call you cheaply, increasing customer satisfaction.

  • Connect remote offices – eliminate interoffice call charges
  • Teleworkers or traveling sales people make free office calls
  • Save on monthly call costs using SIP trunks
  • Leverage WebRTC& reduce 800 number phone bills

A PBX That Doesn’t Break the Bank

Traditional phone systems or black box appliances are difficult to scale. Add more extensions and you are hit by licensing costs, under-powered hardware or you run out of ports.

Cut Travel Costs with Integrated Web Conferencing

When plain old voice communication just isn’t enough, 3CX’s integrated video conferencing solution saves you travel time and money by allowing users to connect and collaborate in real-time and enjoy face-to-face communication wherever they are. Attend meetings around the world with the cutting edge technology of the WebRTC-based 3CX WebMeeting.

  • Eliminate expensive Web Conferencing Services
  • All 3CX users licensed free of charge
  • Save on call conferencing costs
  • No monthly subscription fees

Unified Communications Made Easy

Unified Communications (UC) refers to a phone system that integrates and enables various communication methods within the business. By unifying phone calls, video conferencing, SMS, email, Live Chat and so on, users can share and access data all from one centralized location, collaborate in real-time and hold audio and video conferences with multiple people. No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance user experience.

Simple, affordable and flexible, 3CX has inbuilt collaboration tools included as standard. Both on-premise or as cloud-based unified communications, all on one user-friendly platform. No need to purchase add-ons or extras.

See the Status of Your Colleagues

The ability to view the status of other colleagues is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.

  • Eliminate expensive voice mail tags
  • Avoid unnecessary transfers of phone calls that irritate customers
  • Visible from all 3CX Apps: Web, Windows, iOS and Android

Video Conferencing at No Extra Cost

Forget about paying monthly subscription fees for each user which make a dent in your wallet. 3CX’s video conferencing feature is included at no additional cost. “Unlimited users” means inefficient and unprofessional account sharing is eliminated.

  • Pricing based on the number of participants, no per user licensing
  • Unlimited users and no time limit no matter the package
  • No monthly costs, just one low, yearly payment
  • Integrated with 3CX – free for up to 250 participants

Online Meeting, Presentation or Remote Assistance – it Caters for all

3CX’s web conferencing has all the features to hold a one-on-one person meeting, a sales presentation, a team meeting, a webinar or even an online classroom. 3CX allows you to set up hassle-free online meeting rooms with all the necessary tools for any given circumstance – remote workers can even use their mobile devices to join meetings.

  • Meeting reports are sent to organizer at the end of each meeting
  • Remote control and screen sharing for quick & easy troubleshooting
  • Upload PDFs and share documents
  • Easy to use polling tool for feedback

Customer Service Guaranteed with Call Center Software

Call center software allows team members to work from various dispersed locations while retaining a cohesive unit through unified communications. Through a multichannel contact center solution, businesses are able to make sales, offer support, resolve issues and build customer relationships.

With the 3CX Live Chat & Talk plugin your contact center agents can chat, video and call with your website visitors in real-time for truly seamless customer experience. Optimize your agent productivity! With 3CX your employees can work more efficiently, track their progress and provide valuable customer interactions.

Never Miss a Call – Advanced Contact Center Reporting

Traditional proprietary PBX’s with call center functionality have proven to be either too expensive or difficult to set up. 3CX resolves this issue with 3CX PRO on-premise or hosted call center solution. Simple, intuitive call center management offers the information required to monitor call queues in real-time, ensuring that not a single inbound call is lost.

    • Integrated Wallboard for real-time monitoring
    • Detailed reports of longest wait time and abandoned calls
    • SLA and Callback Statistics
    • Call Back option for customers not willing to wait